Privacy Policy

Effective Date: June 30, 2023
Last Reviewed: June 30, 2023

RevConductor Inc. (“RevConductor”, “we”, “us”, “our”) knows that our users and guests (“you,” “your”) care about how their personal information is used and shared. We take your privacy seriously and are committed to protecting it through our compliance with this Privacy Policy.

Please read the following to learn more about our Privacy Policy explaining our online information practices and the choices you can make about the way your information is collected and used and how you can access and update your information. By visiting or using the https://www.revconductor.com/ website, or any of its features, content, or applications offered from time to time by RevConductor in connection therewith (collectively, the “Website”), you acknowledge that you accept the practices and policies outlined in this Privacy Policy.

Your use of and access to the Website is subject to our Terms of Use made available at https://www.revconductor.com/termsofuse.

If you have any questions or concerns, please contact us at: privacy@revconductor.com.

THIS PRIVACY POLICY MAY CHANGE FROM TIME TO TIME. YOUR CONTINUED USE OF THE SERVICES AFTER WE MAKE CHANGES IS DEEMED TO BE ACCEPTANCE OF THOSE CHANGES.

PLEASE READ THIS POLICY CAREFULLY TO UNDERSTAND OUR POLICIES AND PRACTICES REGARDING YOUR INFORMATION AND HOW WE WILL TREAT IT. IF YOU DO NOT AGREE WITH OUR POLICIES AND PRACTICES, YOUR CHOICE IS NOT TO USE OUR WEBSITE.

1. What Does This Privacy Policy Cover?

This Privacy Policy applies to information we collect:

on or through the Website; and
in email, text, and other electronic messages between you and our Website.

It does not apply to information collected by:

us offline or through any other means, including on any other website operated by RevConductor or any third party (including our affiliates and subsidiaries); or
any third party, including through any application or content that may link to or be accessible from or on our Website.

We do not knowingly collect or solicit Personal Information from anyone under the age of 18 or knowingly allow such persons to register for our Website. If you are under 18, please do not attempt to register for the Website or send any information about yourself to us, including your name, address, telephone number, or email address. In the event that we learn that we have collected Personal Information from a child under age 18 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 18, please contact us at privacy@revconductor.com.

2. What Information Does RevConductor Collect and How?

We may collect several types of information from and about users of our Website, including information:

by which you may be personally identified, such as name, postal address, e-mail address, telephone number or any other identifier which is deemed personal information under various laws, rules, and regulations applicable to this Privacy Policy (“Personal Information”);
that is about you but individually does not identify you, such as usage details, IP addresses, and information collected through cookies and other tracking technologies; and
about your internet connection, the equipment you use to access the Website, and usage details.

We collect this information:

directly from you when you provide it to us;
automatically as you navigate through the Website; and
from third parties, for example, our business partners.

We gather various types of Personal Information from our users and use it to personalize and improve our services, to contact users, to fulfill your requests for certain products and services, to analyze how users utilize the Website, and as otherwise set forth in this Privacy Policy.

Account information: Any information about you when you register for an account or otherwise engage with the Website such as your name, email address, physical address, and phone number you provide during account creation.
Information you provide us: Any information you provide by contacting us through the Website, or any additional information you provide that we may ask for if you report a problem with the Website, your search queries on the Website, and details of transactions you carry out through the Website. You agree and acknowledge that by submitting such information that you have the authority and necessary consents to provide such information.
Usage data: As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including, without limitation: (a) details of your visits to our Website, logs, location data and other communication data and the resources that you access and use on the Website; (b) information about your computer and internet connection, including your IP address (including geolocation), operating system, product version, and browser type; and (c) your preferences, such as language selection. If you access the Website through a mobile device, we may also be able to identify the location of your mobile device. You may choose not to share your location details with us by adjusting your mobile device’s location services settings. For instructions on changing the relevant settings, please contact your service provider or device manufacturer.
Cookies: We use “cookies” on the Website and its subdomains. A cookie is a piece of data stored on a site visitor’s hard drive or device, to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. You can set your browser not to accept cookies, however, in some cases, some of our Website features may not function as a result.
Log Files: As is true of most websites, we may use gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, clickstream data. We do not link this automatically collected data to other information we collect about you.
Web Beacons: Pages of the Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit RevConductor, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
Submissions: You may provide information in comments, product reviews or otherwise to be published or displayed on or through the Website or transmitted to other users of the Website or third parties utilizing interactive features of the Website (each a “Submission”). Your Submissions are posted on and transmitted to others at your own risk. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your Submission. Therefore, we cannot and do not guarantee that your Submissions will not be viewed by unauthorized persons.
Third Party Analytics: Third party analytics service providers will receive data regarding your usage of our Website in order to provide analytics services to us. If you elect to opt-out of such data collection (to the extent available) and subsequently use our Website through a difference device or otherwise change your cookie or privacy settings on your device, you will need to opt-out again.
Public Information: We may receive information about you from publicly available sources, public websites, and social media.

3. How does RevConductor Use and Share the Information it Receives?

We may use information that we collect about you or that you provide to us, including any Personal Information:

to present our Website and its contents to you;
to provide you with information, products, or services that may be of interest to you;
to fulfill any other purpose for which you provide it;
to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
to notify you about changes to our Website or any products or services we offer or provide through it;
to display interest-based ads for features, products, and services that might be of interest to you (we do not use information that personally identifies you to display interest-based ad);
in any other way we may describe when you provide the information; and
for any other purpose with your consent.

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose Personal Information that we collect or you provide as described in this Privacy Policy as follows:

Our Team: Information may be shared internally, including our affiliates and subsidiaries, to help provide, improve, protect, and promote our service.
Website Providers: We may disclose information to our contractors, service providers, and other third parties we use to support our business. For example, third party payment processors.
Legal: We may disclose your information to third parties if necessary to comply with any court order, law, or legal process, including to respond to any government or regulatory request, or to otherwise enforce our Terms of Use, or any other agreement between you and RevConductor, including without limitation, for billing and collection purposes.
Acquisition: We may disclose your information to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of RevConductor’s assets and any preliminary negotiations and diligence thereto, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by RevConductor about our Website users is among the assets transferred.
To Fulfill Your Request: We may disclose your information to fulfill the purpose for which you provided it, or for any purpose disclosed by us when you provide the information.
Protection: We may disclose your information if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of RevConductor, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
Third Parties: To third parties to market their products or services to you if you have consented to these disclosures.

Finally, we never use, share, sell or rent the Personal Information provided to us online in ways unrelated to the ones described in this Privacy Policy without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

4. How your Information is Secured?

The security of your Personal Information is important to us. We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

While we endeavor to protect the privacy of your Personal Information we hold in our records, unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Website. Any transmission of information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on or through the Website.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) certain access credentials for use of the Website, you are responsible for keeping this information confidential. We ask you not to share your access credentials with anyone. We urge you to be careful about giving out information in public areas of the Website or other users.

Third Party Links: The Website may contain links to other third party sites that are not controlled or owned by RevConductor. Please be aware that RevConductor is not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our Website and to read the privacy policies of each and every website that collects information.

5. How can I Access or Correct my Information?

You can review and change your Personal Information by logging into the Website and visiting your account profile page.

You may also send us an email at privacy@revconductor.com to request access to or correct any information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your Submissions from the Website, copies of your Submissions may remain viewable in cached and archived pages, or might have been copied or stored by other users.

6. What Choices do I have Regarding my Personal Information?

You can always opt not to disclose information to use, but keep in mind some information may be needed to register with us or to conduct a transaction.

You may request deletion of your information by emailing us at privacy@revconductor.com. Please note that some information may remain in our records, for example in our archives, after your request of deletion of such information. We may not accommodate a deletion of information if we believe the change would violate any law or legal requirement. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Do-Not-Track Policy: Some web browsers may transmit “do-not-track” (“DNT”) signals with which you may communicate. We currently do not change our tracking practices in response to DNT Settings in your web browsers. To determine whether any of the third-party services RevConductor uses honor the “Do Not Track” requests, please read their privacy policies.

7. Your U.S. Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their Personal Information.

Colorado, Connecticut, Virginia, and Utah each provide their state residents with rights to:

Confirm whether we process their personal information.
Access and delete certain personal information.
Data portability.
Opt-out of personal data processing for targeted advertising and sales.

Colorado, Connecticut, and Virginia also provide their state residents with rights to:

Correct inaccuracies in their personal information, taking into account the information’s nature processing purpose.
Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.

To exercise any of these rights, or to otherwise appeal a decision regarding a consumer rights request, please email us at privacy@revconductor.com.

Nevada

Nevada provides its residents with a limited right to opt-out of certain personal information sales, however, please know we do not currently sell personal information triggering that statute’s opt-out requirements.

CALIFORNIA (CCPA NOTICE)

The California Consumer Protection Act (“CCPA”) requires specific disclosures to California residents. These required disclosures are organized separately for convenience and to reflect terminology used in the CCPA, but the Company’s privacy notice will provide additional detail on its privacy practices. If you wish to request more information from the Company or inquire on exercising your rights under CCPA, you can reach out to the Company by e-mailing us at privacy@revconductor.com.

Other California Rights

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to privacy@revconductor.com.

8. General Data Protection Regulation (GDPR)

EU Residents

If you are a resident of the European Union (“EU”), United Kingdom, Lichtenstein, Norway, Switzerland or Iceland, you may have additional rights under the EU General Data Protection Regulation (the “GDPR”) with respect to your Personal Data, as outlined below. For this section, we use the terms “Personal Data” and “processing” as they are defined in the GDPR, but “Personal Data” generally means information that can be used to individually identify a person, and “processing” generally covers actions that can be performed in connection with data such as collection, use, storage and disclosure. RevConductor will be the “processor” of your Personal Data processed in connection with the Website.

If you are a data subject (as defined under GDPR), you have the right to request from RevConductor access to and rectification or erasure of your personal data, data portability, restriction of processing of your Personal Data, the right to object to processing of your Personal Data, and the right to lodge a complaint with a supervisory authority. For more information about these rights, please visit the European Commission’s “Rights for Citizens” page relating to GDPR, which can be displayed in a number of languages. If you reside outside of the EU, you may have similar rights under your local laws.

To request access to or rectification, portability or erasure of your personal data, or to delete your account, please contact us at privacy@revconductor.com.

If there are any conflicts between this section and any other provision of this Privacy Policy, the policy or portion that is more protective of Personal Data shall control to the extent of such conflict.

9. How Long Do We Retain Your Personal Data?

We retain Personal Information about you for as long as you are a customer. In some cases, we retain Personal Information for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation.

Afterwards, we retain some information for marketing and promotional activities, unless you have opted out of such promotions.

10. Transfers of Data.

The Website is hosted and operated in the United States (“U.S.”) through RevConductor and its service providers, and laws in the U.S. may differ from the laws where you reside.

By using the Website, you acknowledge that any personally identifiable information about you, regardless of whether provided by you or obtained from a third party, is being provided to RevConductor in the U.S. and will be hosted on U.S. servers, and you authorize RevConductor to transfer, store and process your information to and in the U.S.

11. Contact Us

To ask questions or comment about this privacy policy and our privacy practices, contact us at:
Email: privacy@revconductor.com